California Privacy Rights

Exercise your rights under the California Consumer Privacy Act (CCPA/CPRA)

Your Rights Under CCPA/CPRA

California residents have specific rights regarding their personal information. At Superior Service, we are committed to honoring these rights. Below is an overview of your rights and how to exercise them.

Right to Know

You have the right to request that we disclose what personal information we have collected about you, including the categories of information, sources, purposes, and third parties with whom we share it.

Right to Delete

You have the right to request that we delete your personal information, subject to certain exceptions (such as legal obligations or active service contracts).

Right to Correct

You have the right to request that we correct inaccurate personal information we maintain about you.

Right to Opt-Out of Sale/Sharing

Important: Superior Service does not sell personal information. We also do not share personal information for cross-context behavioral advertising.

Right to Limit Use of Sensitive Information

You have the right to limit the use and disclosure of sensitive personal information to only what is necessary to provide our services.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you services, charge different prices, or provide different quality of service.

How to Submit a Request

You can exercise your California privacy rights using any of the methods below:

Email: [email protected]

Phone: (714) 598-2370 (toll-free)

Mail: Superior Service, Attn: Privacy Department, 1234 Business Way, Anaheim, CA 92801

Submit a Privacy Request Online

Fill out the form below to exercise your California privacy rights. We will respond within 45 days.

Type of Request *

First Name *

Last Name *

Email Address *

Phone Number

Business Name (if applicable)

Additional Details

I confirm that I am a California resident *

Verification Required

To protect your privacy, we must verify your identity before processing your request. We may ask for additional information to confirm your identity. If we cannot verify your identity, we may be unable to fulfill your request.

Response Timeline

Initial Response: Within 10 business days of receiving your request
Full Response: Within 45 calendar days of receiving your request
Extension: If we need more time (up to 90 days total), we will inform you of the reason and extension period within the first 45 days

Authorized Agents

You may designate an authorized agent to make a request on your behalf. To do so, you must:

Provide the agent with written permission to act on your behalf
Verify your identity directly with us
Have the agent provide proof of their authorization

Appeals

If we deny your request, you have the right to appeal our decision. To appeal, please email [email protected] with "APPEAL" in the subject line and explain why you believe we should reconsider.

Do Not Sell My Personal Information

Superior Service does not sell personal information. We have never sold personal information and have no plans to do so in the future.

If this policy changes, we will update this page and provide a "Do Not Sell My Personal Information" link on our homepage.

Contact Our Privacy Team

For questions about your privacy rights or this process, contact our dedicated privacy team:

Email: [email protected]
Phone: (714) 598-2370
Hours: Monday-Friday, 8am-5pm PST