Commercial kitchens lose $500–$2,000 per day when critical equipment fails. Superior Service has been getting California restaurants back online for 40+ years — with certified technicians, same-day response, and a 90% first-visit fix rate.
Live dispatcher — 24 hours a day, 7 days a week
One company for everything in your kitchen. Cooking, refrigeration, HVAC, warewashing — all factory-certified, all same-day.
Combi ovens, convection ovens, deck ovens — Rational, Alto-Shaam, Unox and more
Walk-in coolers and freezers, reach-ins, display cases — Hoshizaki, True, Traulsen and more
Rooftop units, ventilation, exhaust systems, HVAC maintenance contracts
Hobart, Champion, Meiko dishwashers — installation, repair, and maintenance
Hoshizaki, Manitowoc, Scotsman — cleaning, repair, and lease programs
Commercial fryers, griddles, char-broilers — all brands, all gas and electric
When you call, we ask about your equipment brand and the symptoms before we dispatch. Our technicians arrive with the most common failure parts already on the truck. That is why 9 out of 10 repairs are done in a single visit.
30-day labor warranty on every repair. Written estimate before any work begins. Emergency response same day, every day.
Most companies charge a diagnostic fee, then charge again to fix it, then charge again if the part isn't on the truck. Superior Service works differently. One call, one invoice, one technician who shows up prepared.
We've been servicing commercial kitchens across California for over 40 years. Our technicians are factory-certified on the brands they fix. When you call, we dispatch the right technician for your equipment — not a generalist who figures it out on your clock.
Average commercial equipment repair: $300–$900. Average daily loss with down equipment: $500–$2,000. Getting it fixed today instead of waiting three days for the manufacturer pays for itself before we leave your parking lot.
You see the price before we start. You approve it, we fix it. You don't, you owe the diagnostic fee only.
Technicians dispatched immediately. Most California locations reached same day — emergencies within hours.
We ask about your brand and symptoms before dispatch. Common failure parts pulled before the technician leaves the shop.
Certified on Hoshizaki, True, Rational, Alto-Shaam, Hobart, and all major commercial brands.
Any issue related to our repair within 30 days, we come back at no charge. The fix stays fixed.
Emailed to you immediately after the job. Health-inspection ready documentation for every visit.
"Our walk-in cooler went down on a Friday afternoon. Superior Service had a tech on-site within two hours, found a failed compressor, and had it running before close. I've dealt with three other companies over the years — none of them move like this."
"We have a maintenance contract with Superior Service covering all six of our locations. Their technicians know our equipment — they show up with parts, fix it right the first time, and leave paperwork that's clean enough for our health inspector. That's not common."
"Called at 11pm on a Saturday when our Rational combi oven threw an error. Live person answered. Tech was there by 1am, diagnosed a control board fault, had the part, and we were back in service by 3am. Sunday brunch ran without a single problem."
When your equipment goes down, you have three options: call the manufacturer, call a general repair company, or call Superior Service. Here is the honest comparison.
| Superior Service | Manufacturer / Others | |
|---|---|---|
| Response time | Same day | 24–72+ hours |
| 24/7 live dispatch | Yes — always | Voicemail or callback |
| Parts on the truck | Pre-pulled for your brand | Often ordered after diagnosis |
| First-time fix rate | 90% | Typically 40–60% |
| Diagnostic fee | Waived with repair | Charged regardless |
| Labor warranty | 30 days, return free | No guarantee offered |
| Brands serviced | All major commercial brands | Single brand or unknown |
| Digital service records | Emailed same day | Varies or unavailable |
One call connects you to a live dispatcher, a technician is dispatched, and most California locations get same-day on-site service. The longer you wait, the more it costs.
(714) 598-2370For emergencies, call (714) 598-2370 directly — fastest response. For non-urgent service or maintenance quotes, fill out the form and we follow up within one business hour.
Restaurant equipment is brand-specific. Click through to a brand or equipment page that matches what you run.